A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2026 - 19:20 CST
Investigating
We’re currently investigating reports of potential service interruption with the Agency Website Portal, Insured Website Portal, and the Employee Diamond Portal system. We apologize for any inconvenience and will post another update as soon as we learn more.
Thank you!
Posted Mar 02, 2026 - 18:09 CST
This incident affected: AgencyPortal, InsuredPortal, API, and Employee Portal.